Absolute Support

Intensive Care

After the installation of your security system, it will go into what we call the 'Intensive Care' period. Over the following two weeks we will remotely monitor its performance on a daily basis. In the unlikely event of you experiencing a problem, please ring our Intensive Care Helpline on 0845 301 2929. On expiry of the 'Intensive Care' period, your system then becomes the responsibility of our Maintenance Team. A maintenance package with Absolute Group UK will give you total peace of mind and protect the investment you have made in your new security system.

Maintenance

There are three Absolute Group UK Maintenance Service Packages to choose from depending on your own unique requirements. All packages include the following:

• Preventative Assessment - An annual site visit, in which all equipment, cabling and ancilliaries are reviewed, all equipment will be cleaned and cameras refocused and repositioned if required.
• Free Call Outs - If any unforseeable errors occur with the system, an engineer will respond either the same or next working day.
• Free Technical Help - As part of the service, assistance can be given remotely or via telephone for assistance on any functions related to the system.
• Corrective maintenance. The provision of loan equipment is paramount with any maintenance contract. In the unlikely event of equipment failing, there will be replacement part(s) provided on a temporary loan basis.

Rental

Using a finance plan to acquire your new security system is both a sensible and tax efficient decision for you. Our rental plan allows you the system you need now, giving you the protection you need and the installation immediately. We can include all the elements necessary from the cameras, monitors and digital recorders through to the front end control software and system controllers. The Rental Agreement even gives you the peace of mind of a maintenance package being included.

Please contact us on 0845 301 2929 for further information.